Updated Dec 18th, 2025
Thank you for using Voicebox. This document explains how we collect, use, and handle personal data when you use our websites, software, and services (“Services”). If you have questions or concerns, please contact us at support@voicebox.ai.
We collect and use limited information to provide, operate, improve, protect, and support Voicebox.
We collect and associate with your account the information you provide when you sign up or upgrade. This typically includes an email address and minimal related account metadata. You may use a throwaway or alias email address if you choose.
Voicebox is a voice capture, feedback, and intelligence platform. To operate the Service, we store, process, and transmit audio, transcripts, and related metadata generated through Voiceboxes.
We treat this data with strict care:
Content is processed only to deliver Voicebox functionality to you and your organization.
The only situations where we may share your information are:
We collect limited technical information from devices used to access Voicebox. This may include IP address, browser type, device type, referring page, and basic identifiers.
This information is used strictly to:
We avoid collecting or storing data that is not necessary for these purposes. Depending on your device settings, approximate location data may also be transmitted.
We use first-party cookies to enable core functionality such as authentication and session persistence. Disabling cookies may prevent Voicebox from functioning correctly.
We do not allow third-party advertising or tracking cookies within Voicebox.
If you contact us with questions or support requests, we may retain that correspondence for reference and quality assurance.
Voicebox complies with applicable data protection laws, including the General Data Protection Regulation (“GDPR”), where applicable.
Your rights may include:
Many of these rights can be exercised directly through your account.
To submit a formal data request, contact support@voicebox.ai.
Voicebox does not provide user data to law enforcement without a valid court order. We challenge informal or improper requests and, unless legally prohibited, notify affected users when such requests are made.
All data is encrypted using SSL/TLS while transmitted between your device and our servers.
Stored data is encrypted on our storage systems to protect against unauthorized access or physical theft.
When an account is closed or deleted, associated data is removed from our systems within 30 days, unless retention is required by law.
Voicebox is operated in the United States. If you access the Service from outside the U.S., your information will be transferred to and processed in the United States. By using Voicebox, you consent to this transfer.
